About the role

As a content specialist, you will be expected to research and write a range of communication, awareness and training materials including articles and news stories that engage our clients’ employees.

In addition, you will have exceptional proofreading skills to aid the content team with their quality control processes. You will be key in ensuring that the content we produce, is of the highest quality and standard.



Reports to
Head of Communications

Direct reports
None

Reach:
Client facing 80%, internal focus 20%

Budget holder
No

Location
Working from home




Your responsibilities are:


Content creation and quality control

  • Be a key member of our content team, supporting the business to produce messaging and content, or refreshing existing content, for a range of internal digital and printed channels.
  • Develop the messaging and approach that works for every channel, whether it’s a new eLearning course, intranet articles, animated infographics, games or refreshing existing client content.
  • Create compelling, engaging and creative copy that raise clients’ employees’ security awareness.
  • Ensure the content you produce is of the highest quality: tightly drafted, grammatically correct and adhering to clients’ requirements, style guides and mandated tone of voice.
  • Conduct research and identify new and emerging threats across the security industry.
  • Provide subject matter expertise within the company and to clients, as needed.
  • Be an integral part of the quality control process (QC) across the organisation, assisting our teams in proofreading their internal and external content. Including editing materials as appropriate.
  • QC materials at all stages of production including design and build.
  • Transform volumes of ‘dry’ client policy into engaging content, in order for the materials to be understood by people at all levels in the organisation.


  • Manage multiple concurrent projects efficiently while staying organised, communicating effectively, and collaborating with TSC colleagues.
  • Work with the marketing team to produce external materials such as Insider articles, ensuring content is created based on the latest research and using appropriate tone and style.

 
Relationship management

  • Build effective relationships with TSC clients, managing expectations and communicating effectively and professionally.
  • Use your experience to be a source of advice and expertise for TSC colleagues and clients regarding strategies to get messages across.
  • Create communications strategies / plans for clients as needed.
  • Brief internal teams, such as design and eLearning build teams on the messaging, layout and functionality of the materials.
  • Work with TSC’s client project managers to ensure profitability within a given budget.

Experience




Desirable

  • Delivery of internal communications campaigns.
  • Created scripts for animated infographics.
  • Created content for an eLearning courses.


Essential

  • To have written content for a range of channels using a variety of styles.

 
 


Skills and knowledge requirements




Essential knowledge requirements

  • Knowledge of Microsoft office applications.
  • Knowledge of communication channels and their purpose.


Essential behaviours and approach

  • Passionate about writing.
  • Adopts a creative approach.
  • Is a team player.
  • Proactive in seeking solutions.
  • Customer focused.
  • Eager to learn and understands the importance of feedback and how to use it to further your professional development.


Essential skills

  • Exceptional attention to detail, with the ability to identify grammatical errors and content inconsistencies efficiently and with accuracy.
  • Excellent research skills.
  • Articulate and effective communicator, both verbally and in writing.
  • Strong team player — engaging, confident and flexible in approach.
  • Self-management and planning of your work schedule with a high level of accountability.
  • Ability to work on multiple projects at any one time delivering on deadlines.


Desirable skills

  • Data analysis on engagement levels to inform messaging that is successful.

 
 


Apply now

If this sounds like you, please email:

recruitment@thesecuritycompany.com

attaching your CV and a short covering letter.


Benefits

The Security Company is a family-owned business with our team made up of smart, creative, driven professionals drawn from many industries. We are continually evolving and innovating, and developing our talent is the key to our success. Our benefits reflect the fact that we want our staff to know how much we truly value them.

Perhaps the most understated benefit at TSC is the strong sense of community and belonging. We’re extremely proud that we are flexible with our working arrangements and that we deliver programmes that positively change culture and protect organisations throughout the country and across the globe.
 
 

Apply now:

recruitment@thesecuritycompany.com

attaching your CV and a short covering letter.

Other benefits you’ll enjoy when working for TSC include:

Holiday entitlement
You will have 25 days, plus bank holidays.

Pension scheme
All employees who meet the criteria set by the government will be enrolled automatically into a workplace pension after three months.

Flexible working day
We operate a flexible working day, offering all team members a two-hour window of when they wish to start work in the morning between 8am and 10am. The core working hours are 10am until 4pm when all team members are present in the office.

Working from home
We provide all the equipment, such as laptop, monitor, chair and desk for employees to be able to work from home effectively.

Employee assistance programme (Bright HR)
Employee wellbeing is a priority for us, therefore we offer an Employee Assistance Programme via our HR provider. This programme provides a wellbeing and counselling confidential advice line, up to five session of face-to-face counselling for employees and immediate family members over the age of 18. There is also additional support including wellbeing webinars and mini health checks.


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